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Terms & Conditions

Last updated: September 29, 2026

1. Agreement to Terms

These Terms & Conditions ("Terms") form a binding agreement between you and LSL Group INC ("Overten," "Company," "we," "us," or "our") governing your access to and use of the Overten AI platform, including our website, web application, APIs, and related services (collectively, the "Service"). By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and the organization. If you do not agree to these Terms, you must not access or use the Service. Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

2. Definitions

  • "Account" means the account you create to access the Service.
  • "Connected Account" means a third-party account, such as Gmail, Google Drive, Slack, or a CRM, that you authorize the Service to access.
  • "Content" means any document, file, template, text, image, or other material created, uploaded, or generated within the Service.
  • "User Content" means Content you create or upload, excluding Content generated by our AI features.
  • "AI Output" means Content generated, drafted, or suggested by AI features of the Service.
  • "Workflow" means an automation you configure within the Service consisting of triggers, conditions, and actions, which may run without your direct, real-time supervision.
  • "Order Form" means any ordering document, in-app purchase, or plan selection through which you subscribe to a paid tier of the Service.

3. Description of the Service

Overten is an AI-powered document workspace and workflow automation platform. The Service may include:

  • AI-assisted document creation, editing, and analysis
  • Real-time collaboration, commenting, and sharing
  • Secure cloud storage for Content
  • Team and organization management
  • Electronic signature capabilities
  • Workflow automation, including triggers, data sources, and actions that connect to third-party services
  • Document templates and pre-built workflow recipes

We may add, modify, or remove features at our discretion, as described in Section 17.

4. Eligibility and Account Registration

You must be at least 16 years old, and have the legal capacity to enter into a binding contract, to use the Service. To use the Service, you must register for an Account and provide accurate, current, and complete information. You may not create an Account using a false identity, impersonate any person, or create an Account for anyone other than yourself or an organization you are authorized to represent.

5. Account Security and Responsibility

You are responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account, whether or not you authorized it. You must notify us immediately at info@lslgroupinc.com of any unauthorized access to or use of your Account. We are not liable for any loss or damage arising from your failure to safeguard your credentials.

6. Subscriptions, Fees, and Billing

6.1 Pricing and Plans

Subscription fees are described on our pricing page or in an applicable Order Form. We may modify pricing for future billing periods with at least 30 days' notice to existing subscribers.

6.2 Billing and Payment

Subscriptions are billed in advance on a monthly or annual basis, using the payment method you provide. You authorize us and our payment processor to charge that payment method for all fees incurred. All fees are exclusive of taxes, which you are responsible for unless we are required by law to collect them.

6.3 Automatic Renewal

Subscriptions automatically renew for successive periods equal to the expired term unless you cancel before the renewal date. You can cancel at any time through account settings; cancellation takes effect at the end of the current billing period.

6.4 Non-Payment

If a payment fails, we may suspend or downgrade your Account until payment is received. We are not liable for any consequences of such suspension, including interruption to active Workflows.

6.5 Refunds

Fees are non-refundable except as described in our Refund Policy or as required by applicable law.

7. Free Trials and Promotions

We may offer free trials or promotional pricing at our discretion, subject to eligibility criteria we may apply and change at any time, such as account age. We reserve the right to modify or discontinue any trial or promotion, or to charge the standard subscription price at the end of a trial period unless you cancel beforehand, as disclosed at the time of the offer.

8. Acceptable Use Policy

You agree not to, and not to permit any Workflow or Connected Account to, directly or indirectly:

  • Violate any applicable law or regulation
  • Infringe or misappropriate any intellectual property or other proprietary right
  • Upload or transmit malicious code, or attempt to disrupt or gain unauthorized access to the Service or any system or network
  • Harass, threaten, defame, or abuse any person
  • Send unsolicited bulk communications, spam, or phishing content through the Service or any Connected Account
  • Use the Service to violate the terms of service of any Connected Account or third-party platform
  • Reverse engineer, decompile, or attempt to extract the source code of the Service, except where applicable law permits
  • Resell, sublicense, or provide the Service to third parties as a service bureau, except as expressly permitted under a written agreement with us
  • Use the Service to develop a competing product

This section supplements, and does not limit, our separate Acceptable Use Policy. We may investigate and take appropriate action against anyone who violates this section, including suspending or terminating your Account and disabling affected Workflows.

9. User Content and License Grant

You retain all ownership rights in your User Content. By uploading or creating User Content in the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and process that User Content solely to provide, maintain, and improve the Service, including so that Workflows and AI features can operate on it. This license ends when you delete the relevant Content or your Account, except to the extent Content has been shared with others who have not deleted it, or retained copies are required by Section 12 of our Privacy Policy.

You represent that you own or have the necessary rights to all User Content you upload, and that it does not infringe or violate the rights of any third party.

10. Workflows and Automated Actions

The Service allows you to configure Workflows that take automated actions on your behalf, including but not limited to sending or replying to email, creating, modifying, or deleting files, posting messages, creating calendar events, and creating or updating CRM records, on your Connected Accounts. Because these actions can execute automatically, without your review of each individual action, you acknowledge and agree that:

  • You are solely responsible for configuring, testing, and monitoring your Workflows, including the triggers, conditions, filters, and recipients you define
  • You must not configure a Workflow to take any action that would violate Section 8 (Acceptable Use Policy), including sending unsolicited communications or violating a Connected Account provider's terms of service
  • We are not liable for any action taken by a Workflow that operates as configured by you, including incorrect, unintended, or duplicate actions resulting from your configuration, your data, or a Connected Account's behavior
  • We may, without liability to you, suspend or disable a Workflow that we reasonably believe is causing harm, abuse, or a violation of these Terms, a Connected Account provider's terms, or applicable law
  • You are responsible for promptly disconnecting a Connected Account or disabling a Workflow if it is behaving unexpectedly

Nothing in this Section limits any non-waivable warranty implied by applicable law, or our obligation to exercise reasonable care in operating the Service as designed.

11. Third-Party Integrations and Connected Accounts

The Service integrates with third-party platforms, including Google (Gmail, Drive, Calendar, Sheets), Microsoft 365, Slack, WhatsApp, Telegram, HubSpot, Salesforce, Zoho, Odoo, Notion, and Airtable. When you connect a Connected Account, you authorize us to access and act on that account as described by the permissions you grant and the Workflows you configure. You are responsible for complying with each Connected Account provider's own terms of service and acceptable use policies. We do not control, and are not responsible for, the availability, accuracy, security, or content of any third-party service, and we are not liable for any change, suspension, or discontinuation of a third-party service or API that affects your Workflows. You may disconnect a Connected Account at any time through your Account settings.

12. AI-Generated Content

AI features of the Service may generate, draft, or suggest Content based on your prompts, User Content, or Workflow configuration. You acknowledge that:

  • AI Output may be inaccurate, incomplete, or inappropriate for your purpose, and may resemble output separately generated for other users from similar prompts
  • You are solely responsible for reviewing, verifying, and editing AI Output before relying on it, sending it, publishing it, or taking any action based on it, including in any Workflow
  • AI Output is provided "as is" and without warranty of accuracy, completeness, merchantability, or fitness for a particular purpose
  • The Service, its AI features, and any AI Output do not constitute legal, financial, tax, medical, or other professional advice

Subject to your compliance with these Terms and our underlying AI providers' terms, you own the AI Output you generate through the Service, to the extent ownership of AI-generated content is recognized under applicable law.

13. Electronic Signatures

The Service enables you and other parties to sign documents electronically. Electronic signatures obtained through the Service are intended to be valid and enforceable under the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN), the Uniform Electronic Transactions Act (UETA), and similar laws in other jurisdictions, where applicable. You are responsible for determining whether electronic signatures are appropriate and legally sufficient for your particular transaction, and for authenticating the identity of signers to the extent required for your purposes. We act solely as a technology provider of the signing workflow and are not a notary, witness, or party to any agreement signed through the Service, and we do not verify the identity of signers beyond the authentication methods you configure.

14. Intellectual Property

14.1 Our Property

The Service, including its design, software, features, trademarks, and underlying technology, is owned by LSL Group INC and its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted to you under these Terms, we reserve all rights, title, and interest in the Service.

14.2 Feedback

If you provide us with feedback or suggestions about the Service, you grant us an unrestricted, perpetual, royalty-free license to use that feedback for any purpose without obligation to you.

14.3 Trademarks

"Overten" and our logos are trademarks of LSL Group INC. You may not use our trademarks without our prior written consent.

15. Copyright Complaints (DMCA)

We respect the intellectual property rights of others. If you believe Content available through the Service infringes your copyright, please send a notice containing the information required under 17 U.S.C. § 512(c)(3) to our designated agent at info@lslgroupinc.com, or by mail to the address in Section 27. Upon receipt of a valid notice, we will act in accordance with the Digital Millennium Copyright Act, which may include removing or disabling access to the allegedly infringing Content and, where applicable, terminating the accounts of repeat infringers.

16. Confidentiality

Each party may have access to non-public information of the other party in connection with the Service ("Confidential Information"). Each party agrees to use the other's Confidential Information only to exercise its rights and perform its obligations under these Terms, and to protect it using at least the same degree of care it uses for its own confidential information, but no less than reasonable care. This Section does not apply to information that is or becomes publicly available through no fault of the receiving party, was rightfully known before disclosure, or is independently developed without use of the Confidential Information.

17. Service Availability and Changes

We aim for high availability but do not guarantee uninterrupted or error-free access to the Service. We may perform maintenance, and may modify, suspend, or discontinue any feature of the Service, with or without notice, except that we will provide reasonable advance notice of any change that materially reduces the core functionality of a paid subscription. No service level agreement applies to the Service unless separately agreed in writing.

18. Term, Suspension, and Termination

18.1 Term

These Terms remain in effect for as long as you maintain an Account or otherwise use the Service.

18.2 Termination by You

You may cancel your Account at any time through account settings or by contacting support.

18.3 Termination or Suspension by Us

We may suspend or terminate your Account, with or without notice, if we reasonably believe you have violated these Terms, created risk or legal exposure for us, or if required to comply with applicable law.

18.4 Effect of Termination

Upon termination, your right to access the Service ends immediately, and any active Workflows will stop running. We will retain your Content for 30 days following termination to allow for export or reactivation, after which it will be permanently deleted, except where retention is required by law. Sections that by their nature should survive termination, including Sections 9, 12 through 16, and 19 through 25, survive.

19. Disclaimers of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT AND AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY WORKFLOW, AI OUTPUT, OR ELECTRONIC SIGNATURE WILL MEET YOUR REQUIREMENTS OR BE LEGALLY SUFFICIENT FOR YOUR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LSL GROUP INC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100). THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH A CLAIM IS BASED, AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

21. Indemnification

You agree to defend, indemnify, and hold harmless LSL Group INC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your access to or use of the Service; (b) your User Content or Workflow configuration; (c) any action taken by a Workflow you configured; (d) your violation of these Terms or applicable law; or (e) your violation of any third-party right, including intellectual property or privacy rights. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.

22. Export Control and Sanctions Compliance

You may not access or use the Service if you are located in, or a resident or national of, a country subject to a U.S. government embargo, or if you are listed on any U.S. government list of prohibited or restricted parties. You agree to comply with all applicable export control and economic sanctions laws in your use of the Service.

23. Force Majeure

Neither party will be liable for any failure or delay in performance under these Terms resulting from causes beyond its reasonable control, including acts of God, natural disaster, war, terrorism, riots, labor disputes, internet or utility failures, or failures of third-party service providers.

24. Governing Law and Dispute Resolution

24.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

24.2 Agreement to Arbitrate

Except for claims that qualify for small claims court, claims for injunctive relief, and claims arising from actual or threatened infringement, misappropriation, or violation of a party's intellectual property or confidentiality rights, you and Overten agree that any dispute arising out of or relating to these Terms or the Service will be resolved through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual action in small claims court.

24.3 Class Action and Jury Trial Waiver

YOU AND OVERTEN EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION. DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS.

24.4 Opt-Out

You may opt out of this arbitration agreement by sending written notice to info@lslgroupinc.com within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in the state or federal courts located in Delaware, and you and Overten each consent to the personal jurisdiction of those courts.

25. General Provisions

25.1 Entire Agreement

These Terms, together with any applicable Order Form and the policies referenced herein, constitute the entire agreement between you and Overten regarding the Service, and supersede any prior agreements.

25.2 Severability

If any provision of these Terms is held unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

25.3 No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that or any other provision later.

25.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

25.5 Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Overten.

25.6 Notices

We may provide notices to you via email, through the Service, or by posting on our website. Notices to us should be sent to the addresses in Section 27.

26. Changes to These Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service at least 15 days before they take effect, except for changes required by law, which may take effect immediately. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and may cancel your Account.

27. Contact Information

For questions about these Terms:

Email: info@lslgroupinc.com
Company: LSL Group INC
Address: 1111B S Governors Ave STE 20111, Dover DE 19904, USA

Overten is a product of LSL Group INC, 1111B S Governors Ave STE 20111, Dover DE 19904, USA.